We provide website and software services to you subject to the following Terms and Conditions (“T&C”), which may be updated from time to time without notice. You can review the most current version of the T&C at any time on this page. By purchasing or using one of our products, you confirm that you have read, understood, and agree to the T&C described below.
Presale Inquiry
Since the product has its demo, documentation, features comparison table, video instructions, etc, we strongly recommend you explore those resources precisely to evaluate the product feasibility, support terms, updates, licensing scopes, etc. Please feel free to hit Presale Inquiry, so that you will feel confident before purchasing it.
Product Licensing & Usage
Our WordPress themes and plugins are licensed under the GNU General Public License v2.0. Our themes may be used by our users on as many websites as they like.
Product Compatibility
It is our duty always to keep the themes and the plugins up-to-date and work with the latest version of WordPress. Our products are developed and fine-tuned for WordPress 4.0 or higher, any version before that may have problems with some product functionality. The minimal requirement for our product is the same as WordPress, which is currently PHP 5.2 and MySQL 5.0 (requirements).
Browser Compatibility
Our products support all modern web browsers including (but not limited to) Firefox, Safari, Chrome (all on PC & Mac) & Internet Explorer 10 & 11, and Edge.
Product Updates
Product updates are available to customers who have made an individual product purchase and whose product license is still active. They are also available for all the themes accessible by our Developer or Lifetime members while their product is still active.
The term ‘lifetime’ in the context of our plans means a lifetime of the product. We reserve the right to discontinue a product at any time and for any reason.
All themes and plugins are designed to be compatible with the latest available version of WordPress, but we cannot guarantee that older themes will run with future versions of WordPress. We may retire older themes if we feel they are no longer representative of our offering.
User/Product Support
The support is about helping you to install, configure, and tweak your theme, and make small modifications to make the theme better suited to your needs. It is not about making heavy customizations or creating additional features.
Additionally, we don’t offer support for WordPress itself, nor do we provide support for any third-party plugins you might choose to use with your theme. You should NOT expect customization for functionality not already provided within your theme. Product Support is provided via a support forum, customization contact form, and direct email. We do not give any support via comments, Twitter, Facebook, phone calls, Skype, or any other means. This is the most efficient way to have all support questions in one place which makes it easier for us to keep track of all your questions. We will check the support forums usually every workday (Monday through Friday), and sometimes on weekends. But please do not expect to get a reply on Saturday and Sunday. Please keep in mind that instant support may not be possible due to the time difference. We will get back to you in a few minutes to 24 hours (working days). For free products, we will try our best to get back to you but cannot guarantee.
Ownership
You may not claim intellectual or exclusive ownership of any of our products, modified or unmodified. All products are the property of AF themes. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses arising out of the use of or inability to use our products.
Third-Party Links
We may link to third-party websites from our website. We have no control over and are not responsible for, these third-party websites or their use of your personal information. We do not endorse, recommend, or vouch for the security of such websites. We recommend that you review their terms of service and privacy policies before accessing and using the third-party site.
Photos Copyright Info
When viewing the theme demos you will see several photographic images used. These photos serve as example images only and are not included in the download. Our themes do not come packaged with any copyrighted photography. The photos used in the demos are purely for demonstration purposes and are used to give the visitor a functional preview of what the theme will look like once content has been added. You are responsible for adding your thumbnail images.
Warranty
AF themes does not provide any warranty or guarantee on these themes and plugins in any manner. We cannot guarantee they will function with all 3rd party components, plugins, or web browsers. Browser compatibility should be tested against the demonstration templates on the demo server. Please ensure that the browsers you use will work with the themes as we can not guarantee that our themes will work with all browser combinations. Also, we reserve the right to reject support requests for problems that occur after theme files have been modified or third-party plugins have been installed.
While purchasing our products with the Freemius payment method from the checkout page, the order process will be conducted by our online reseller Freemius. Freemius is the Merchant of Record for all our orders. Freemius provides all customer service inquiries and handles returns.